The test call feature is only available in English for now.

Updates typically install in the background if they're available. Whether you're using Chrome or other browsers (like Microsoft Edge or Firefox), you can start with Settings (or Options) and then find the microphone and camera. You may need to “allow” your camera and/or microphone to work in Teams. Nine tips for working remotely.

Also, messages about the document stay with it and will show up in your team conversations. You may need to “allow” your camera and/or microphone to work in Teams. Below is a collection of the top issues. Watch a series of short Quick Start videos for a walkthrough of Teams. We've organized each known issue into its own article and grouped them in categories to make them easier to find. Some browsers, such as Internet Explorer 11, Safari, and Firefox, support the Microsoft Teams web app but don't support some of the Teams calling and meeting features.

Meeting recording. Here's how to check: Make sure the setting for Microphone access for this device is turned On, If the setting is already turned on, turn the setting off then back on again. We recommend the following if you're having audio conferencing problems: If you need to log a support ticket, include the following items: Empower your small business with remote work, Additional resources for supporting remote workers, Use Advisor for Teams to help you roll out Teams, Get Office 365 free for your entire school, Get started with Teams for remote learning, Prepare your organization's network for Teams, How to quickly optimize Microsoft 365 or Office 365 traffic for remote staff & reduce the load on your infrastructure, Running on VPN: How Microsoft is keeping its remote workforce connected, Microsoft 365 or Office 365 global tenant performance optimization for China users, Known issue - China: Dialing into Skype for Business/Teams conference IDs, Alternative ways for security professionals and IT to achieve modern security controls in today's unique remote work scenarios, Staying productive while working remotely with Teams, Four tips for working from home with Microsoft Teams. If you're in China, check out Microsoft 365 or Office 365 global tenant performance optimization for China users.

In most cases, these problems are external to systems under our control. When your microphone isn't working in Windows 10, it might be a problem with your drivers. Guest access. Integrated with Exchange calendar . Please note that Internet Explorer 11 will remain a supported browser. Turn on subtitles in live events. After that, you'll get a summary of the test call, and you can go to your device settings to make changes. Go deeper: Learn more about rolling out Teams. Use the guidance in this article to get up and running quickly. Internet Explorer 11 is a component of the Windows operating system and follows the Lifecycle Policy for the product on which it is installed. Make sure your employees have adequate internet access and bandwidth for Teams. Choose if you want to edit the file in Teams, on your desktop, or online.

We'll delete your test recording immediately after the call. Microsoft Teams meetings on unsupported browsers. Welcome to Teams troubleshooting!

Ready to roll out Teams to your users? In a team conversation or in the Files tab, select More options next to the file. Watch the Meetings videos to learn how to use meetings in Teams. Go here for step-by-step instructions for checking your Windows drivers. As an option, eligible organizations can use the Free version of Teams, or employees can activate the Teams Exploratory experience. Use Advisor for Teams to help you roll out Teams. Use Live events for company-wide meetings and outreach. Here, set the Microphone and Camera to Allow access to these devices. If you work in education and want to set up teachers, students, and administrators on Teams, use Office 365 A1. Scheduled meetings. Share in-depth training videos with users who want to learn more. If you're having trouble hearing audio in Teams, you might be having a problem with your microphone. Download Teams Update Teams Linux DEB (64-bit) Linux RPM (64-bit) More options. You'll also find information on how to identify and fix errors you may experience when using Microsoft Teams. Send out information about your org's work-from-home and health and safety policies.

Microsoft Teams desktop app not working About a year ago, my company purchased Office 365 and one of the projects I'm on has been using Teams to communicate throughout the week, and hold a meeting via the chat twice a week. For more, read Additional resources for supporting remote workers below. These features increase inclusivity, productivity, and comprehension. Use Teams to stay in touch with your employees: Org-wide teams and Company Communicator app template.

Microsoft Teams free. Often, the issue is with local mobile and telephony carriers. Work remotely with Microsoft 365 or Office 365. Note: Microsoft Teams will not support Internet Explorer 11 starting November 30, 2020. Virtual cameras stop working on MacOS Teams desktop client, Microsoft Teams is stuck in a login loop in Edge or Internet Explorer, Issue when you access a notebook for Microsoft Teams, Teams is slow during video meetings on laptops docked to 4K/HDR monitors, Unable to create a team in Microsoft Teams, Removed user appears as "Unknown user" in Microsoft Teams, Error when signing into Teams: You're missing out! Send Countdown - Your First Day in Teams Email to help users feel productive quickly. Don't miss Get started with Teams for remote learning. The following is a summary of a Feb 7, 2020 Message center post (MC203397): Microsoft understands that some users in the China region are experiencing issues dialing into Skype for Business or Teams conference IDs. If you're in China, go here to Get Teams for Android in China. A few days later, send the Tips and Tricks Email to help your users get the most out of Teams.

Ask your admin to enable Microsoft Teams for , Remote teaching and learning in Office 365 Education, Microsoft Teams administrator documentation. Here are some solutions to get you back on track. Send gifs, stickers, and emojis in a group chat or in one-to-one messages. Get Microsoft 365 for free Sign up for free. If you need help with troubleshooting or with fixing problems with call or meeting quality, then follow the guidance in Known issue - China: Dialing into Skype for Business/Teams conference IDs at the bottom of this article. If you are still having trouble with your microphone, here are some more solutions to try: You might need to change one of your privacy settings. In a test call, you'll see how your mic, speaker, and camera are working. Then select Make a test call under Audio devices. Advisor for Teams (in the Teams admin center) walks you through your Teams deployment. Edit the file.

You'll also find information on how to identify and fix errors you may experience when using Microsoft Teams.

Go to Settings > Privacy and Security > Site Settings > View permissions and data stored across sites. Teams on your desktop.

1 TB/user. Security when everyone's working from home, Top tips for working more securely from home, Microsoft Security blog (March 26, 2020): Alternative ways for security professionals and IT to achieve modern security controls in today's unique remote work scenarios, Work remotely, stay secure—guidance for CISOs, Top 12 tasks for security teams to support working from home, Optimize Microsoft 365 or Office 365 connectivity for remote users using VPN split tunneling. Follow the instructions from Test Call Bot and record a short message.

If your issue isn't listed there, browse the table of contents or use the filter box on the left to locate the information about your specific issue. Note: These settings only apply to Mac OS 10.14 and higher. This free version of Office 365 is available to all educational institutions. 2 GB/user and 10 GB of shared storage. 500,000 per org. It is important to check your browser permissions and settings. Features. Staff up your helpdesk to deal with user inquiries. Turn on live captions for meetings and live events. Get started Downloads. If you're new to the Teams admin role, check out Admin training for Teams. Microsoft Teams. Channel meetings. If you already have a subscription that includes Teams, turn it on for everyone.

How Microsoft is enabling its employees to work remotely with Microsoft Teams, Helping small and medium-sized businesses work remotely with Teams, The top nine ways Microsoft IT is enabling remote work for its employees. Note: Microsoft Teams on the web is currently supported in Chrome, Edge, Firefox, and Internet Explorer 11.

Share a link to Teams video training to help your employees get the most out of Teams.